Return and refunds

At Jackson Bully, we are committed to providing a professional and transparent experience when purchasing an American Pocket Bully. Because puppies are living animals and each puppy is individually cared for, our return and refund policy is designed to protect both the buyer and the welfare of our dogs.

Before completing a purchase, customers are encouraged to carefully review all available puppy information, health records, photographs, pricing, and purchase terms. Once a deposit or payment has been made, refunds and cancellations are subject to the specific terms agreed upon at the time of purchase.

Deposits may be non-refundable when a customer changes their mind, fails to complete the purchase, or cancels without an issue attributable to Jackson Bullys. If a puppy becomes unavailable due to circumstances involving the puppy's health or welfare before delivery, we may offer an alternative puppy, transfer the deposit, or provide another appropriate resolution.

For health-related concerns, customers should contact us promptly after receiving their puppy and provide relevant veterinary documentation where required. Any health guarantee or related remedy will be handled according to the terms provided with the individual puppy.

Returns must be discussed and approved in advance. We do not encourage shipping or returning a puppy without prior communication, as the animal's safety and welfare are our priority.

By purchasing from Jackson Bullys, customers acknowledge and agree to the applicable purchase, deposit, health, return, and refund terms provided before completing their transaction.For your website, it is best to have a veterinarian or local attorney review this policy so it matches your actual health guarantee and applicable laws.